March 2013 Marketer of the Month - Namcharoen Petrophan
Based in the Samutprakan region of Thailand, Namcharoen Petrophan has done an exceptional job of selling Phillips 66 Lubricants industrial oils and currently holds a large percentage of the Thailand market. Recognized as March's Marketer of the Month, the company upholds its values of supplying quality products at competitive prices and thoroughly informing customers of key product benefits and proven results.
"Namcharoen excels in selling Phillips 66 Lubricants products throughout Thailand because of its deep understanding of both the Phillips 66 Lubricants brands and its industrial product offerings," says MSR Allen Wright. "Additionally, Namcharoen is highly sought-after for expert advice on handling industrial machine-related issues due to its vast knowledge on the refrigeration business and the fact that it's greatly respected in Thailand."
The company, which has done business with Phillips 66 Lubricants for more than a decade, has carved out its own niche by selling industrial products solely to the refrigeration industry. Namcharoen has seen great success in supplying a variety of Conoco branded oils for refrigeration machinery and goes above and beyond to ensure Phillips 66 Lubricants is top of mind with customers. "We ensure that our customers trust and believe in Phillips 66 Lubricants by sharing relevant product data, technical information and proven results when conversing with current and prospective customers," shares Pattarin Leelahawongdecha, Managing Director at Namcharoen."By having a rich understanding of the machinery used in the refrigeration industry, we're allowed to have a broader conversation with the customer and show our superior expertise by recommending a specific Conoco product."
Namcharoen enjoys working with Phillips 66 Lubricants because they operate under the same core values - customer trust and honestly. "We have the utmost respect for our customers and make sure that all sales conversations are sincere and honest no matter what the customer decides," adds Leelahawongdecha. "Our team prides itself on performing before and after inspections on the machinery to select the appropriate lubricant and confirm that the issue has been resolved, which our customers appreciate."
Looking ahead, Namcharoen sees itself continuing to operate with the highest degree of respect for its customers while exceeding customer expectations through its signature inspections. The company hopes to gain additional expertise in the refrigeration industry and continued success in the Thaliand market.
Congratulations Namcharoen Petrophan of Thailand, for being named March's Marketer of the Month.